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Woman praises GrabFood driver even after he messed up her order, inspires netizens

“Halos mag 11 na ng nakarating sya..PERO DI AKO NAGALIT.., Halos ayaw na nya ideliver sakin kasi nahihiya sya pero naisip ko sya magbabayad nun at magkano lang din kinikita nya.”

  • Shy Atienza knew the Grab driver couldn’t do anything and it wasn’t entirely his fault
  • Praises the Grab driver for being a hardworking individual

Netizen Shy Atienza shared an inspiring story about making mistakes which received praise on social media.

Her post has 27k likes and over 8k shares.

Atienza ordered two milk teas through Grab Express.

It was around 10 pm when she put in her order. All the sudden she received a text from the driver, Celso Bernabe saying that he might come a little late because the rain was getting heavy.

“Nagtxt c kuya na stock up sya sa daan kasi biglang umuulan.So nag intay pa rin ako at naintindihan ko sya kasi ang lakas nga pala ng Ulan.”

Bernabe then told her that he slipped and messed up her milk tea. Although frustrating, Atienza was just happy that he did not get hurt.

“Tapos eto na nagtxt sya na Nadulas nya at natapon nya ang milktea ko yung isa wala na talaga at buti di sya nabagok.”

It almost took an hour for Bernabe to get to her condo, but Atienza remained calm and wasn’t even the slightest bit angry. Bernabe felt embarrassed for what happened but Atienza assessed the situation quickly.

“Halos mag 11 na ng nakarating sya..PERO DI AKO NAGALIT.., Halos ayaw na nya ideliver sakin kasi nahihiya sya pero naisip ko sya magbabayad nun at magkano lang din kinikita nya.”

Atienza proceeded to pay Bernabe because she knew that he does not make much. She even gave him a jacket to warm himself after going through all that.

“binayaran ko pa rin sya ng buo at may pasobra pa binigyan ko pa ng jacket dahil nakita kong sobrang basang basa na sya haay sobrang hiyang hiya c kuya sa nangyari pero sabi ko nga naintindihan ko.”

Atienza understood that it wasn’t entirely Bernabe’s fault since he couldn’t really control certain circumstances.

“di nman nya kasalanan na natagalan sya sa daan dahil umulan, lalong di nya kasalanan na nadulas sya at natapon nya milktea kasi aksidente ang nangyari”

Atienza urged people to not get mad right away when they do not get what they want. People need to learn how to understand situations and be more patient with others.

“Pinost ko to para sa mga nagmama asim na costumers sa kahit na anong larangan. Lawakan at at Unawain natin lahat ng bagay at lalong gamitin ang puso sa kahit na anong sitwasyon.”

She also says that customers shouldn’t cancel their orders because at the end of the day, Grab drivers use their money to buy them what they want. Cancelling will only hurt the drivers’ pockets.

“‘Wag magcancel lalo pag ganitong order kasi sila ang kawawa at magbabayad nyan!❤️ Dahil yung simpleng tulong na magawa mo malaking bagay ang ibabalik nya sa’yo.”

Atienza also praised Bernabe as a hardworking individual that works regardless of the weather. She still gave him a five star rating even after his clumsiness.

“Saludo ako sau kuya Celso Bernabe daw name nya! Kahit umulan o umaraw tuloy ang trabho mo!Godbless you Kuya! More blessings sa pamilya mo! Nakakatouch din message mo po!
I still give you 5 star kuya kasi pinilit mong makarating ng maayos sa bahay.”

Her story touched netizens.

“Sana all kagaya nyo ma’am hindi kasi talaga madali trabaho nila.”

“Kung ganito ba nman sana lahat ng cs masaya sana!!! Salamat po mam sa malasakit sa mga kagaya nmin luv u muuwa muuhwa chupchup!!!”

“Kung lahat ng customer kagaya nyo ay malamang sa malamang mam kahit bagyo babyahe kame para ihatid ang gusto nyo kaenin sa masamang panahon.”

“GBU ma’am, salute to your kindness and understanding…more blessings to you po!”

“Sana lhat ng costumer katulad mo madam…malaking tulong Yan sa grab food driver mam…d rin Yan kawalan sayu…mbuhay ka po.”

Written by Jo-Est Tan

Emergency medical technician (EMT)
Thesis Writer
Ateneo de Zamboanga University

Contact me at:
[email protected]
09171596675

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