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Century Pacific Food releases statement on Argentina corned beef incident

Corned beef is one of the most popular canned foods in the country and many Filipinos buy them since they are convenient. However, a netizen posted photos of one of the most popular corned beef brands, claiming that it had something “extra.”

On July 18, Cristel Lambuhon posted photos of the Argentina corned beef that her neighbor purchased which had a foul odor and had a paper-like substance in it.

Photo screen-grabbed from Cristel Labuhon's Facebook Page.
Photo screen-grabbed from Cristel Labuhon’s Facebook Page.

Paano nangyari to… Sa manufucturer ng argentina pano po ito nangyari… This photo was taken last july 16 2015 binili ng kapitbahay nmn sa tindahan pag open nya yan ang nakita nila, buti hindi pa nila nakakain…. May something na parang papel na nahalo at may ibang amoy… Kaya mga kababayan mag ingat din tayo sa pagkain ng canned goods… May pangalan na yan ha pero bakit may ganyang serbisyo sila…. Pls share…. (sic)”

(How did this happen? To the manufacturers of Argentina, how did this happen? This photo was taken on July 16, 2015. My neighbor bought it from the store and when they opened the can, this is what they saw. It was a good thing they hadn’t eaten it yet. There was a paper-like substance and a strange odor. I’m calling on the public to be careful about buying canned goods. This brand is well known, but why do they have this kind of service/product?)

UPDATE as of July 23 , 2015

According to Century Pacific Food, Inc., the manufacturer of Argentina, they have been contacting Ms. Crisel Lambuhon since July 20, 2015 but have not received any response. They have released an official statement regarding the incident through The Dailypedia.

“Thank you for taking interest in the issue that (sic) also of serious concern to us. We have tried to contact Ms. Cristel Lambuhon by sending her messages to give us more information but she has not responded since Monday. The following is our official statement regarding the July 18 FB posting of Ms. Cristel Tanogbanua Lambuhon.

The health and safety of our consumers are most important to us.

That is why, when we received a customer complaint via our official Facebook Page on July 17th, we took immediate action to investigate the matter.

The customer posted photos along with her complaint, stating that one of our products contains a foreign object. We take customer complaints very seriously. Rest assured that all of our products go through strict and rigorous procedures and quality control measures.

We have been doing our best to reach out to the complainant, but have yet to receive any response. We need more detailed information such as product code, date and place of purchase to complete our thorough investigation. We are encouraging her to communicate with us via any one of the different ways we have tried to contact her.

Should you have more questions, please drop us a message through our customer hotline telephone number (02)6371033 or email [email protected]

 

Very truly yours,

ARGENTINA CORNED BEEF
CENTURY PACIFIC FOOD, INC.

Written by Team DailyPedia

TheDailypedia.com is created to carry on the very purpose of writing and reading online--- and that is to be connected to the world.

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