SM Cinema now has a policy of not allowing people to bring in food and drinks bought outside. It means people cannot bring in food and drinks that are not bought from their Snack Time kiosks inside the cinemas.
Netizen John Winkle Wong aired his frustration about the policy.
In a Facebook post, he said that he has officially boycotted SM Cinemas because of this.
“A lot of paying customers were stopped from the cinema entrance and were asked to surrender the food they bought IN THE MALL or eat it outside quickly.”
This did not resonate well with him, plus he saw more incidents that he did not like, even ont that involved an old lady.
“It annoyed me so much when I literally saw a lola who was denied her bottled drink just because she purchased it from SM Hypermart and not in Snack Time. WTF SM Cinema?!”
He added that some customers asked for a refund but were not successful.
He concluded his post by saying, “Why would you deny customers their own choice of comfort food while they enjoy a movie they paid for? Why would you also block other food establishments from making a sale? 😡 You greedy piece of $#!+$!!!!😠 Please don’t watch movies at SM Cinemas. Go somewhere else.”
His post has already earned 110k likes.
There have already been many complaints about this policy way before John even thought about voicing his opinions.
The post has drawn thousands of angry reactions from netizens.
A lot of people are pissed off by the No-Food-Outside policy of SM Cinema. Well, I am too. Alam ko namang pera pera lang yan. But for those who was stopped from the entrance with food outside, were they not told when they bought the tickets? Sayang naman 🙁
— Jully Cendana (@notjully) June 2, 2019
Damn only snacktime products lang allowed sa SM Cinema, it means bawal na even milk tea??? Weird ass
— Kevin. (@Kevin_Pableo) May 31, 2019
Rant for @smcinema_north:
We entered the cinema around five minutes before the scheduled time of the show. The line is too long now. Plus, we think that prohibiting the movie goers to bring their own comfort food is bullshit. And it's hot inside the cinema. Ugh!
— Hazardous Guy ⚠️ (@Mr_Biohazard69) June 2, 2019
From now on, I’ll refuse to patronize @SM_Cinema as a cinema option because of their stern stand in not allowing patrons to choose where to buy their food. They can confine my film viewing experience all they want. As a consumer, I’m also free to boycott their capitalistic ass.
— DARYL (@_darylramos) May 27, 2019
Irritating. Napakagahaman. As an act of rebellion, I will choose to eat before movie and not to buy any food at all from SM Cinema. Or when possible, not to watch movies at SM. Mas maganda naman ang Ayala Malls cinemas eh. pic.twitter.com/waK2yoR0k9
— City Promdi (@yourcitypromdi) June 1, 2019
IMHO, @SM_Cinema please improve and have regular quality check on your Snack Time food. Also, regularly check all cinemas' audio system and have regular sanitation of seats and carpet please.#peaceouthttps://t.co/fForVdih2b
— ♔Sire (@UrMajesty_Sire) June 3, 2019
SM Cinema, on their Facebook page, gave a response to the recent complaints.
Their page urged people to avoid bringing in rice and pasta meals; alcoholic and non-alcoholic drinks in cans, bottles, and glassed; foods with sauce; and food on sticks. They ended it by saying they encourage people to only bring in foods and drinks from Snack Time.
Learn how to build better and stronger relationships through fun, laughter, and play with SM’s #WeHaveEachOther campaign, a weekly video series that centers on the importance of social play in the family, featuring psychologist and family expert Dr. Michele Alignay.
“The videos aim to encourage parents to go out and play with their kids especially this summer and remind them about the value of time they spend with their families,” said Jonjon San Agustin, SM Supermalls SVP for marketing.
Join Dr. Alignay as she walks us through the how to’s of bringing fun and laughter into play this summer through the #WeHaveEachOther snackable video series released every week from April until May on SM Supermalls’ Facebook page. The videos tackle a range of topics that help foster the kids’ social skills through playing, learning, exploring, and a lot more.
As a plus point, post a photo of yourself doing the challenge in the comments section using the hashtags #WeHaveEachOther, #SummerPlayDaysAtSM, and #FAMomentsAtSM for a chance to win SM gift certificates!
Had enough of the heat? Cool down with families and friends this summer as SM Supermalls offers an exciting line up of activities and deals for families to enjoy such as bazaars, costume contests, pampering and dining deals, digital activations, and art & crafts workshops!
For more information and event schedule, visit www.smsupermalls.com. Laugh and play with kids this summer and let them know that #WeHaveEachOther!
Six years ago, singer-composer Dong Abay tied himself to a tree on Session Road in Baguio.
Not everyone understood the message and also not everyone saw it as something important, however, the former Yano vocalist re-posted a photo taken by Andy Zapanta. It was because of SM’s project to cut 182 trees to make way for a parking lot.
He connected it to the recent devastation wreaked by Typhoon Ompong.
Abay said that he acknowledged that he drew flak because of his protest years ago, but he thinks that people now are more aware.
Alam kong marami ang bumatikos sa akin sa pagpapatali ko sa puno sa Session Road sa Baguio City noong 2012 bilang protesta laban sa pagpapatayo ng dambuhalang mall na SM ng parking lot kapalit ng pagpatay ng 182 na matandang pine trees pero sa palagay ko ay mas marami ang nagkaugat ang kamalayan.
Pagkatapos ng bagyong si Ompong, siguro’y alam nyo na ngayon kung ano ang ipinaglalaban ko.
Andy Zapanta, 2012
As his post reached more than 129,000 reactions and 39,000 shares, netizens praised Abay’s peaceful protest.
This is the kind of protest that is civilized and really have meaning. I hope after Boracay, Baguio will be next to be revived.
Jason Antonio defended SM, saying they are not the cause of natural calamities.
Sm is not the cause of natural calamities, at hindi nagka landslide sa sm. 1 pine tree cut is equivalent to 10 pine trees planted.
Other netizens then said that “gone are the days of baguios beauty”.
I usually go on the park w lots of pine trees where SM is now located…i totally disagree on converting it to a Mall….now every time I go up to baguio I seldom visit that congested SM area….baguio used to have lots of trees not only pine..now more of building structure wc become an eye sore to me..I no longer smell the scent of pine….gone are the days of baguios beauty
I love the old baguio 30 years ago, for sure it will never comeback with all this technology, new generations, new buildings constructions politics & also people in the environment itself do not care at all feel so sad… hope we can do something its not too late yet….
The problem is Baguio is overly populated i miss the old Baguio city when there are lots of trees rather than lots of houses …when I went there the second time it was a lot different from when I came there the first time …I like the old Baguio City more…..
Girlie Ibarra then questioned why nature should be the one to adjust to establishments like SM.
Bakit ba Nature ang need mag adjust para makapagpatayo ng establishments. I hope engineers and architects will find a way na di magputol ng mga puno to put up a building. I know it is difficult but we need to take care of the trees. 182 pine trees? Grabe 😭😭😭
Despite the pressure on settling down, the Philippines’s richest man Henry Sy‘s 29 year-old bachelor grandson is focused on his career and building his own business outside the shadows of his grandfather.
“I’ll probably focus on career right now, but at the same time na-pe-pressure na rin ako because you don’t want to be too old for your kids,”
Howard Sy, owner of self-storage company, StorageMart, is the third son of Hans Sy, a board member and former president of SM Prime Holdings.
In an interview with ABS-CBN, he stated that after graduating from University of Melbourne, Howard has worked investment banker for Macquarie Group wherein no one cares where he’s from. It was just normal for him to finish twelve-hour working shifts.
“Every time you go to the office there’s always someone there doing something. It’s something you really rarely see in the Philippines,” he commented about the work atmosphere abroad.
He expressed that the work was tiring but he strived hard and saved money to build his own business.
“The money’s great pero nakakapagod (it’s tiring). So what I did was I used it as stepping stone na lang, make a lot of money there and then throw it into my own business,”
Howard also shared his nerve-wracking start with StorageMart and how his dad advised him on how to handle his business.
“The night before I signed my first check for my business I couldn’t even sleep. It was quite worrying. If you’re not hands-on, then you won’t understand what’s going through in the everyday operations,
That’s another thing my dad always says, if you have a problem and you don’t have a solution, don’t worry ’cause you don’t have a solution. If you have a problem and you have a solution, don’t worry ’cause you have a solution. So basically, don’t worry, no matter what it’s always gonna be there.”
StorageMart is not a part of the SM Group that his grandfather founded but he stated that the name is a tribute to his grandfather.
Isn’t it great to know that whenever you shop, you won’t have to worry again if you brought cash or not? Well, with this recent PayMaya and The SM Store, greater things will fall right into your palms!
The two giants have sealed the deal and once again redefined the shopping experience in the Philippines with a new campaign to provide added convenience and delight to customers through a nationwide 10% rebate on all purchases made using PayMaya QR.
Through PayMaya QR, shoppers at The SM Store can just open their PayMaya app, tap the “Scan” button, and point their phones at the special QR codes displayed at The SM Store’s Mobile Pay lanes to complete their transactions. PayMaya’s cashless system has been made available since last December in all branches of The SM Store nationwide.
To encourage more Filipinos to experience cashless convenience, PayMaya is offering an introductory promo where shoppers can get a 10% rebate (up to P100 per branch per day) on their purchases whenever they pay using PayMaya QR at all branches of The SM Store from January 15 to April 15, 2018. For every P1,000 spend, shoppers also get the chance to win an iPhone X.
Be it the latest fashion items, toys, shoes or home products, Filipinos can now easily pay for all their shopping finds at The SM Store with just their phones with the help of PayMaya QR.
Getting a PayMaya account is easy. All they have to do is download the PayMaya app on the Apple App Store or the Google Play Store, register for an account using any mobile number from a Philippine mobile network, load up their account in any of the more than 15,000 PayMaya load-up touchpoints nationwide, and use the “Scan” QR feature within the app to instantly pay for their purchases.
Paying with PayMaya is also made more convenient with load-up options at all SM Business Services inside The SM Store. Account holders can also load up their PayMaya accounts at 7-Eleven, ExpressPay, TouchPay kiosks, Palawan Pawnshops, Shopwise, Wellcome, 2Go outlets, Petron stations along NLEX, and Smart Padala centers, as well as through Unionbank ATMs and RCBC retail online banking.
PayMaya’s partnership with The SM Store for QR-based payments builds on its trailblazing initiative of building a “Cashless Philippines” in line with National Retail Payment System initiative led by the Bangko Sentral ng Pilipinas that aims to increase the share of electronic transactions in the country by 20% in 2020.
To support this vision, PayMaya has launched game-changing innovations including PayMaya QR. Various merchants are now equipped with the payments technology, including all Smart Stores nationwide, food parks like The Yard Timog, Pioneer Street Market, and Hue Hotel and Resorts and Station X in Boracay, as well as establishments such as Fairmont Makati and Army Navy, among many others.
Today, PayMaya is also the largest online and mobile acquirer in the Philippines, powering card payment acceptance of some of the biggest e-Commerce retailers in the country, including the likes of Lazada, Zalora, Philippine Airlines, and Cebu Pacific. Most recently, PayMaya has enabled McDonald’s to accept card payments in its restaurants and online delivery card acceptance will also be available soon.
PayMaya Philippines, the country’s pioneer and leader in cashless payments, is the digital financial services arm of PLDT’s Voyager Innovations. To know more about PayMaya’s products and services for consumers and businesses, visit www.paymaya.com.
If you’ve been waiting for JM De Guzman‘s great comeback, the tandem with the country’s most sought-after leading lady Jennylyn Mercado is everything we hoped for. We can recall that the two almost did a movie a couple of years ago, but due to some personal reasons, JM’s part was given to another promising actor.
Yes, it’s now or never. The two finally collides as they are set to lead the latest campaign of Acer Philippines and SM Supermalls holiday campaign, #MalayangPasko. The retail giant teamed up with the leading tech and innovations company in the world for this exciting promo.
Although details of the collaboration are not yet available to the public, it will come out really soon. So, watch out and stay tuned to Acer Philippines’ Facebook page. *winks*
Given the fact that customers have different interests and priorities, Acer Philippines have always believed that the best holiday present to give is the gift of choice. Dubbing the Promo as #MalayangPasko, the IT company has chosen to partner with The SM Store, the nation’s ultimate shopping destination known for their wide range of products, wholly communicated by their tagline “We’ve got it all for you”.
The catch is simple, every purchase of qualifying Windows-based Acer Aspire laptops, desktops, and All-in-ones will come with free The SM Store Exclusive Promotional Shopping Vouchers. Customers will get shopping vouchers worth PHP 5,000.00 for every purchase of Intel Core i7-powered laptops and desktops; PHP 3,000.00 for Intel Core i5-powered laptops and desktops; and PHP 1,000.00 for Intel Core i3-powered laptops and desktops, and projectors.
The launch attended by Jennylyn Mercado and JM De Guzman, was graced also by the notable names from Acer and SM; Sue Ong-Lim (Acer PH Sales and Marketing Director), and Chelo Monasterio (President, The SM Store).
An early Christmas treat, on the other hand, was given to the audience as Morissette Amon comes out and serenade us with angelic holiday songs.
In collaboration with SM Supermalls, Timex Philippines has recently launched their newest campaign to experience fresh and fun happenings at SM Stores. Timex has revealed that they are going to have an 18-mall roadshow dubbed as Timex Time Travel. This is to celebrate and explore the evolving landscape of watchmaking.
Capping off the roadshow which is under the SM Project Global Campaign, the brand that has a 160-year-old heritage has launched its Fall Collection perfect for the Holiday gift-giving season.
The whole ethos of the brand leader in watches is about American ingenuity. More than being the pioneer in making the functional design available to everyone, Timex patrons will see a collection of stylish watches in this special unveiling in SM Mall of Asia.
The A-list watch styles this Fall Collection are the Timex Metropolitan Collection, Allied Chrono, Expedition Ranger, Waterbury Collection and the Special Edition of world-famous Timex Easy Reader.
The collection is as follows:
In the year that brought us Star Wars, Saturday Night Fever and an Oscar for Rocky, Timex introduced the landmark silhouette of the Easy Reader. Clean, classic & timeless. Forty years on and with over 25 million pieces sold worldwide, Timex has dressed up Easy Reader for the occasion, featuring a rich Horween® leather strap, in four classic and current trend-inspired styles.
With refined & textured dial details plus ultra-thin watch case, the Metropolitan Collection offers a touch of simplicity and sophistication to one’s work-to-play look. A special line of this Metropolitan Collection called Skyline is launched as FIRST SEEN in SM Store.
The Timex Allied Chrono is a classic chronograph rugged enough for the actual field. The 100-meter water resistant case keeps the chronograph movement safe from whatever life throws its way.
This classic watch is built for the outdoors with a premium enamel top ring, brushed stainless steel case, side crown protectors, and water-resistant premium leather strap. The Expedition Ranger brings out one’s adventurous side with its outdoor styling, appropriate for the office as it is for the trail.
Meet the next generation of classic. Our roots date back to 1854 in Waterbury, CT and this heritage style with an ageless design honors our history of pure craftsmanship and authentic watchmaking.
The leading chain of shopping malls in the country, SM Supermalls, is happy to count down the days until the Christmas season with the customers they truly value.
As we speak, we still have 92 days from the most celebrated occasion in the country. For SM, fun experiences have already started throughout their 64 malls nationwide.
As the Christmas carols start to get louder, and the decors become more evident, SM will not bring their beloved customers down. They have been a huge part of every Filipino family’s Christmas tradition. And on September 16, they finally announced exciting deals and fun-filled activities for the consumers to experience a more unforgettable celebration this year.
Everyone will surely love everything SM has in store for them, from the Watson’s gift sets to the SM Store Kids’ big sale! They are catering every age bracket, perhaps. Soon enough, on October 20 to 31, they will start their annual sale up to 70% off on Christmas deals.
During the festive launch, distinct personality came to visit. Elevator girl!
The event was filled with different interactive activities that the audience truly enjoyed. Performances were given all throughout the event. It almost felt like Christmas. With the warm welcome and holiday-ish set up, SM Supermalls is indeed ready for the Christmas season.
Wait, there’s more. What’s Christmas without the national anthem during the holiday seasons? Yes, Jose Mari Chan was present to perform a heartwarming number for the audience.
On November 13, a series of new advertisements under BDO’s (Banco de Oro) “We find ways” campaign was uploaded on BDO Unibank’s Facebook page. They were also hurriedly taken down after the almost immediate backlash it suffered from appalled netizens.
Unfortunately for the bank, a few FB users were able to screen cap the ads before they were taken down, re-posted them, and made them go viral.
One of the ads shows a comparison between a man dressed as a superhero against that of a girl carrying boxes, the tagline reads: “Save the world or Save up on a new home?” Another shows a futuristic-looking soldier and a girl sporting a trendy hat, it reads: “Save the future or Save up on today’s trends?” While yet another shows an environmentalist and a backpacker that had the tagline: “Save the environment or Save up to see places?”
FB user Jae Manuel Sta. Romana was able to grab all of the ad campaign photos and re-upload them. On his post, he brings up the ads’ implication that BDO wants people to be selfish and think only of themselves.
“BDO Unibank’s latest ads for their #WeFindWays campaign apparently does not include saving the world, our environment or our future in general. They want us to be as selfish as we can and not care about anything else. So, who cares about the future when we can buy the latest trends? Who cares about the environment (remember their sister company, tearing trees down in Baguio to build a parking lot.) as long as we can save up for a trip? Who cares that the world is falling apart, as long as you have money for yourself?” Sta. Romana posted. (The sister company referred to in the post is the SM Mall in Baguio.)
Social activist and writer Renee Juliene Karunungan slammed BDO and the SM group, in general, for their seemingly wanton disregard of the environment. She re-posted the BDO “environment” ad with this caption: “Let’s not forget that it is owned by Henry Sy, who also owns SM. They cut down trees in Baguio to build a parking lot. They also built SM Marikina near the riverbank which caused (or exacerbated the already big problem of flood in Marikina) the massive flood during typhoon Ondoy because they blocked waterways. Not to mention that this ad is highly illogical. Save environment or save up to see places? What the hell does that mean?!?!”
On Karunungan’s screenshot, it can be seen that admins of the BDO page attempted to address the first few criticisms before they took down all the ads altogether.
FB user Pauboy Cervantes asked, “Hindi pwedeng pareho? Wag ganun, BDO. (Can’t it be both? Don’t be that way, BDO.)”
To which BDO replied, “…you may choose both, of course.”
SM Malls are a haven for shoppers. With the tagline, “We’ve got it all for you,” it’s no wonder consumers wait for their popular three-day sales to score great finds for a fraction of the original cost. But what if the sale price you scored is actually higher than the original?
The Facebook page OFW Family posted a photo shared by a netizen who discovered that the sale price of P2,400 he paid for an item was originally priced at 1,599.75. The sale price was in yellow tag, an obvious sign that an item is on sale. But how could this have happened?
The photo’s aption read, “Katotohanan sa likod ng SALE sa SM. share ko lang po sa mga mahilig mamili sa mga SM Malls pag nag sale sila, ndi naman totoo yan gngawa nila 30%-70% sale, kc bago ang date ng promo tinataasan n nila ang price ng mga items. Imagine un 100 pesos ggawin nila 200 tas sale ng 125pesos, kita prin sila ng additional 25pesos sa sale… [The truth behind the “sales” at SM. It’s not true customers get dicounts from 30%-70% because before the sale actually starts, they raise the prices of the items. For example, a 100-peso item becomes P200 then they put it on sale for P125, so in reality they earn P25 from the sale.]”
Many netizens also commented about their similar experiences with SM.
Netizens related how they had certain products in mind to purchase at a mallwide sale, but when they were already at the mall, they saw the “sale” price was actually the original one.
Some netizens confirmed that this was indeed something the sales representatives would do.
Netizen Dominique Dolor said his mom confirmed that it was a strategy sales reps used to earn more commission. His mother, he said, was the department store manager in SM Megamall for more than 20 years and she had caught employees cheating several times, either to lower prices for their relatives or to reach their quotas. However, these employees were never caught since all the wrongdoings were allegedly done in the stock room.
On the other hand, some netizens defended SM saying these instances were just errors and should not be thought of as intentional.
Some netizens claimed to have been past employees of SM and said these things could not be true because such incidences could be reported to the Department of Trade and Industry. To add, most brands are usually just on consignment agreements.
Nonetheless, anyone venturing into a business has the responsibility to be transparent with his consumers on prices. A relationship of trust should be established and maintained if the business has any hopes of staying afloat for a long time.
As of this writing, SM has not yet released a statement regarding this post nor the comments of the netizens.