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Applicant posts about PBCOM receptionists and guard being rude

A casino dealer applicant by the name of Janica F. on Facebook posted photos of PBCOM Tower receptionists and guards who were apparently rude to her and her friends. (Said post has been taken down as of this writing,)

In Janica’s post, she asked the public if they can provide the names of the two receptionists and the security guard at PBCOM Tower. (PBCOM Tower is the highest building in the Philippines which is located in Makati City. It has many corporate offices and the building is controlled by Filinvest Land.) She said she will file a complaint against them. She also narrated how the receptionists and guard insulted them when they tried to apply in other companies in the building.

Photo Credit: Janica F.'s Facebook Page
The receptionists and the guard who were apparently rude to Janica and her friends at the PBCOM Tower.
Photo Credit: Janica F.’s Facebook Page

During their stay in the building, Janica and her friends decided to apply in other companies as suggested by the interviewer of the company where they were originally applying as casino dealers. However, when they were about to apply in other companies and take the elevator, the receptionists interrogated them and told them that only one transaction is allowed for each guest. The guard also told them not to stay in the lobby and to immediately proceed to where they will be applying even though they said that they were will waiting for their companions. The guard then asked for her ID.

After they submitted their application in one of the companies, one of the receptionists insulted them again by saying that they wanted to make the most of their time because they were wearing heavy makeup. And when she was going to claim her ID, the guard told her that he photocopied it and will have her banned from entering the building.



On a final note, Janica asked PBCOM’s management to check out their reception staff. She said that although she may have been a bit arrogant to the receptionists before they left the building, she stated that politeness should be an essential part of customer service, being a former receptionist herself.

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17 Comments

  1. nagtakip pa kala d maki2laka haha. ung guard na may roll 0n sa ulo kht malabo picture m0 kalbo kapa dn haha. kay0ng tatlo wag kay0ng mag maasim haha

  2. walang kwenta guardiya diyan sa PBCOM tower. mga Chinese jan kahit naka short at tsinelas puede kapag weekdays! pero kapag pilipino bawal pumasok kapag naka-short at tsinelas kapag weekdays. ang galing ng Management nio PBCOM Tower Makati!!! mga walang silbing guwardiya!!!

  3. There are always 2 sides of the story, we need to hear the side of the guard and receptionists, I don’t believe that they will be rude instantly without any reasons.

    • @wendy, since this post went viral, a lot of other victims surfaced like wild fire. And i mean a LOT.

  4. taas ng kilay ni ate! Dapat di nalang sya nag receptionist kung wala syang manners. Ugh… Nakakahiya naman para sa mga professionals na ganyan ang haharap sa building ng PBCOM.

  5. OO. nung minsan sinamahan ko yung kaibigan ko kasi interview daw niya jan sa PBCom for Casino . Ayaw papasukin kasi hindi daw yun yung number nung nagtext sa kanya.. ay pucha, anlayo ng tinravel namin tapos nga nga?… dapat talaga turuan ng leksyon yan

  6. Hay nku ganyan din sa 5 ecom yun mga guard na babae. Pag foreigner hnd na icheck ang bag at no need na magpkita ng id.. Pnu q n nsbi kc nsa likod lng aq nun foreigner xa deretso nkapasok while aq hnd! Sinabhan q bkit yun nauna hnd nya chineck yun bag..kc daw laptop bag lng daw yun?!!!huwatt eh yun bag q din kya!!! Hnd cla consistent sa security!!!

  7. Based on my experience lagi kasi ako sa PBcom Tower dati para sa fieldwork ko. From Feb to April andyan ako. I can attest that most of the time receptionist are rude and even the guards but not to me na notice ko na sa applicants medyo arrogant nga sila. Saka they really don’t let anyone to wait at the lobby area.One time nasa lobby ako with the CFO of one of the tenants ng building kahit kame di tlga hinayaan to stay sa lobby. I think there is nothing wrong about following the protocol pero yung mga comments nila yun yung nakakapikon.

  8. Ganyan sila imbes na tulungan yung mga aplikante sila pa mismo ang namamahiya kala mo kung sino na nasa mataas na posisyon ganyan pa ngalang kung umasta na kala mo kung sino.

  9. Well. Finally madami pala tayo. Sobrang rude talaga ng receptionist. Pagtatawanan ka pa. Sympre hndi nga alam kaya nga may receptionist eh pero walang silbi pagtatawanan at tatarayan ka pa. Kulang nalang sabihin nila ang bobo mo! First time mo? Rude as hell.

  10. Tangina this.. wla clang krapatang magtaray..anu b cla sa company?? Isang hamak na guard at receptionist lng nmn!!! Dinaig pa nla myyman, mga walang manners, mhrap n nga cla, mga nag mamataas pa..wag ganun…sorry sa comment ko ahh..npikon kc ko sa kwento ng friend ko ehh..mga Bastos daw tlga yan, dpat jan..TANGGALIN SA TRABAHO NLA..d cla nrarapat jan..

  11. dpat Jan tanggalin s trabaho at iban s other company… para mlaman nya n mhrap mag apply ulit ng trabaho… yumabang porket mganda ung npasukan nyang trabaho…. kapwa pilipino gnaganyan nyo.. ayaw nyo bng umangat kapwa nyo… crab mentality.. NDE ka dpat mgsalita ng gnun ateng… kung nagkasabay kau nung nagapply k Jan mlamang NDE k ntanngap … swerte mu lng tlga at Jan k nlagay… pero wla k krapatan para matahin mga aplikante… dhil minsan s buhay mo nagapply k din …

  12. Mas tanga yung management. Bakit sila naghihire ng ganiyang mga walang kwentang hindutin na mga receptionist at pulpol na guard? Magkano ba sahod niyan? 7k per month? Haha. Madami na nagrereklamo tapos etong mga bobong management hindi alam aksyunan? Mga PBOBOCOM!!!

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