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PLDT, Smart are PH’s fastest internet providers, declares Ookla

PLDT, Smart are PH’s fastest internet providers, declares Ookla

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  • PLDT and Smart tops Ookla Speedtest Awards (Q3-Q4 2018) in PH
  • In terms of mobile internet, Smart speeds-ahead over its notorious rival Globe
  • PLDT and Smart senior VP for network planning and engineering Mario Tamayo says their efforts to improve internet experience in PH are paying off by the award given to them

Independent internet speed-testing firm Ookla announced that PLDT, Inc. and its wireless subsidiary Smart Communications, Inc. kept the top spot as the fastest fixed and mobile network in the country.

According to Ookla, the global leader in internet testing and analysis, in their third to fourth quarter 2018 ranking of fixed-line internet service providers, PLDT came out on top with download speeds of up to 52.28 megabits per second (Mbps) and upload speeds of up to 55.95 Mbps.

Other fixed line providers also recorded higher speed scores compared to the first two quarters of last year. Just behind PLDT was Sky with a speed score of 11.23 from 10.89, followed by SmartBro with 10.99 from 9.79, and Globe Telecom, Inc. with 9.36 from 6.58.

Ookla also runs Speedtest, a service that allows users to test the speed of their internet connection.

In terms of mobile internet, Smart toppled its known rival Globe with an average download speed of 13.85 Mbps and upload speed of 6.35 Mbps while Globe, on the other hand, had an average download speed of 11.36 Mbps and upload speed of 4.94 Mbps.

PLDT and Smart also had the lowest latency or lag according to the report by the said internet speed surveyor.

Mario Tamayo, PLDT and Smart senior vice president for network planning and engineering proudly said, “This award is proof that our continued investments in our network to improve the mobile internet experience of our customers across the country are paying off.”

“This recognition is testament to (PLDT’s and Smart’s) exceptional performance in Q3-Q4 based on Ookla’s rigorous analysis of consumer-initiated tests taken with Speedtest,” said Ookla executive vice-president Jamie Steven, which was quoted in a statement by PLDT over the weekend.

PLDT is said to be spending an estimated $5 billion from 2016 to 2020 to enhance and expand its fixed and wireless networks. In 2018, its capital expenditure reached P58 billion and this year, the company is allocating at P70 billion for capital expenditure.

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Smart Communications Inc. has consistent quality network than Globe Telecom

Smart Communications Inc. has consistent quality network than Globe Telecom

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  • Smart users were able to access basic connections by 91 percent
  • Smart had a consistent quality of 48.8 percent as a qualified category of excellence
  • Tutela used a metric called “consistent quality score” in conducting their study

According to “Tutela,” a Canadian crowd source mobile data company, the PLDT wireless arm Smart Communications Inc. overthrew their competitor Globe Telecom in terms of providing consistent quality connections.

Based on basic consistency quality, Tutela showed that Smart scored 91 percent ahead; compared to Globe‘s 89.3 percent in “Southeast Asia State of Mobile Networks” reports.

It only means that Smart users were able to access basic connection which includes simple web browsing, emails, and simple applications like Facebook and WhatsApp by 91 percent. As it showed on the reports, the difference between the rivals belong to the excellent category.

Smart had a consistent quality of 48.8 percent as a qualified category of excellence. For more demanding mobile usage like HD video calling or 1080p video streaming, an excellent category is required.

Unlike Globe’s score of 23.3 percent which is more than a double of difference from its rival.

READ: 5 Things We Love About SMART online series ‘FindHer’

https://www.instagram.com/p/Btk7Z7cn1HO/

In a study comparing communication operators, Smart ranked sixth out of the total 15 operators which include Thailand, Indonesia, Malaysia, and the Philippines and included 85 billion mobile network measurements collected between Dec 1 and Jan. 9, 2019.

“Smart has a small lead over Globe when it comes to basic quality, but excellent quality is where it really differentiates its network,” Tutela said in its report.

The PLDT-Smart senior vice president for network planning and engineering Mario Tamayo said that they are continuing their network upgrades across the country, as their aim to address the customers ever-growing need for high-quality mobile internet services.

“Our continuing network upgrades across the country are aimed to address our customers’ ever-growing need for high quality mobile internet services. Today, our customers are increasingly using high-bandwidth services such as video streaming aside from social media, online shopping, and mobile banking,” PLDT-Smart senior vice president for network planning and engineering Mario Tamayo said.

To track the experience percentage of time users, either excellent or basic quality connections in a country or in a specific network, Tutela used a metric called “consistent quality score” in conducting their study.

“If a connection hits the excellent standard, it’s sufficient for the most demanding mobile use-cases, like HD video calling or 1080p video streaming. A basic connection is good enough for simple web browsing, emails, and VOIP calling, but users will experience delays or buffering when trying to use more demanding apps,” Tutela said.

Among the four Southeast Asian countries, the Philippines ranked third with basic consistent quality score of 90 percent based on their study.
Thailand led the highest score of 92.5 percent, followed by Malaysia with 92.3 percent, while Indonesia had 88.1 percent.

In the fast-moving modern world, excellent connection standard is in demand, especially in communication services where people connect to any part of the world.

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