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Netizens shocked after seeing a video of how J&T Express handles their packages

J&T Express under fire after a video of their employees throwing packages into a van circulated online.

  • Buyers and shops were horrified seeing how their items were being handled by the shipping company.
  • J&T Express has posted a statement saying that they have identified the people in the video and that they will give proper sanctions to those involved.

J&T Express is in the hot seat today after a video of their staff throwing packages in a truck made rounds online.

Online shops and buyers were horrified after seeing how the men in charge of the packages carelessly threw them into a truck, possibly damaging the items.

There are times that the men even missed getting the packages into the truck.

“This video is really alarming for J&T courier user. Bat naman ganito? Wala po bang proper uniform for J&T personnel and is there no rules na di dapat binabato LANG yung mga parcels?” an online shop tweeted.

Other shops also stated their concerns, with some even admitting that they stopped using the shipping service because of damaged items.

The company issued a statement regarding the viral video, saying that they “do not tolerate” such behavior and that it’s an “isolated case”.

“All of our facilities, including our branches and warehouses across the country, are under 24/7 monitoring. We also follow strict protocols in the handling shipments and ensure that these are handled with proper care,” they wrote on their official Facebook page.

J&T Express added that they have already identified those who are in the video and they will be given proper sanctions.

We have received complaints on the mishandling of parcels as shown in a viral video, circulating on social media. We…

Posted by J&T Express Philippines on Monday, June 22, 2020

Written by J M

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