- A customer complained about an 8x8x3 fondant cake that cost her two thousand pesos
- In her dismay, this made her say that she’d rather order a cake from a commercial cake store that would only cost her only 575 pesos
- Kier Caava explained the process by telling her how expensive the ingredients needed are and how hard it is to bake a fondant cake
In every birthday party, a birthday cake is always the number one item on every celebrator’s checklist. And most of us wants to have the most beautiful and fabulous cake during the celebration; as one of the party’s highlight is to make a wish and blow off the candles.
But we also know that behind a successful celebration, the preparation for the party is not that easy, and, at times, costly.
Recently, a Facebook user, Kier Caava, posted about a customer who allegedly complained about her ordered birthday cake as she was not convinced to pay the expensive price for an 8x8x3 fondant cake.
Because of her disappointment, she posted their conversation on social media, and convincing the other customers not to order cakes from them.
Since Kier is also a baker, he also poured out his sentiments over the disappointed customer.
The customer complained about fondant cake with a size of 8x8x3 that cost her two thousand pesos. In her discontentment, she messaged the baker complaining that the cake was so small and different from what she expected. In her dismay, this made her say that she’d rather order a cake from a commercial cake store that would only cost her 575 pesos.
And Kier, being knowledgeable on how to bake cakes, really knows a baker’s effort on his/her creation. Seeing the customer’s message – comparing a fondant home-made cake to a commercial cake – made him explain the process and by telling her how expensive the ingredients needed are and how hard it is to bake a fondant cake.
“Para sabihin ko sayo hindi lang harina at itlog ang ginagamit namin. Fondant din yan. Bago yan balutin ng fondant, magtutunaw muna kami at magmamasa ng napaka tagal ng marshmallows tapos, bago yun, ico-cover pa muna namin yan ng Chocolate Ganache na tinunaw from mamahaling chocolate,” he stated.
As he further explained the process of making and the quality of a fondant cake, he disagreed to the price that the customer wanted. And a fondant cake is really expensive – with a minimum of two thousand pesos and an even higher price depending on its size.
“Yung bread nyan di puro hangin na gawa sa makina. Moist Cake yan. Siksik yan sa laman. Mas siksik pa yan sa utak mo ateng. Yung icing namin, butter yan mamahaling butter hindi lang yan shortening at asukal. Tapos gusto mo mangyari 575?” he queried.
Grabe grabe! Kawawa yung baker dito kay customer. Kung sakin ka lang na tapat ateng baka kalimutan ko muna yung…
High-quality product always comes with an expensive price. Usually, everybody wants a quality product at a very affordable price.
But then, before complaining of a certain product, we must be aware of the intricate details of its making, as well as the materials used; and not to forget in compensating the efforts exerted.