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Netizen Praised Pharmacists who Exerted their Efforts to Provide a Better Service to Customers

  • A Facebook user named James Hermogenes shared an inspiring post that warmed the hearts of the netizens.
  • In his post, someone sent him chocolates as a ‘medicine’ to make him feel better.

Whenever someone makes a purchase from a certain store, they usually utter the words ‘thank you’ as a sign of appreciation for the good service.

Indeed, there are a lot of hardworking employees that truly deserve an acknowledgment for the kind of job they do each day. Although being noticed isn’t necessarily a requirement, the feeling of being appreciated is such a wonderful feeling for them.

Just recently, a man named James Hermogenes posted a shout out on his Facebook account about the staffs of a drug store and commended them for a job well done.

Shout out to Rechel of Mercury Drug Bocaue Branch. I’ve been refunding some meds that Dad wasn’t able to use because he passed away last week. Was surprised to see this. Thank you for tirelessly picking up meds from other branches so we can purchase them with less hassle. Thank you to your branchmates as well for the warm accommodation every time.”

Surprisingly, the staff had sent him chocolates with a note saying ‘Wala po akong alam na gamot pampasaya.’

Thank you to Chacha , Eds and all of their branchmates in Mercury Drug Balagtas Bulacan. You guys have served my Mom and Dad well during the most trying moments of their lives up to their last breathe.

Moreover, Hermogenes acknowledge the staffs’ constant effort to make their customers feel better especially when they know that a customer is going through a hard time.

Thank you for making things lighter and easier for customers like us. Thank you as well to the staff of Mercury Drug Meycauayan and Mercury Drug V. Luna (when Mom had cancer) especially to Ruby. I know you guys may get some nasty personal, email and social media complaints and only few customers really appreciate the amount of hard work you pour in your job everyday but this time I’d like to commend you all for a job well done and service well rendered. Sana dumami pa ang tulad ninyo na may pagmamahal sa trabaho at may tunay malasakit sa kapwa.

Kudos to Mercury Drug for training your staff well. May you continue servicing our people especially the poor with a lot of heart.


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Many netizens were touched upon reading Hermogenes’ post. Most of them praised the staffs as well, while the others also shared the similar experiences they had with the store.

People might be convinced that humanity is long gone, but small acts like these prove otherwise.

We may not see kindness each time, but it is a wonderful feeling to know that people would do what they can to share happiness to others and ease their burden.

Written by Reese Barcelon

Reese was an online novelist way back 2011. She began her voyage with a pen and paper in hand, which advanced into a laptop after some time. Living in a fictional world with the books she read and dramas she watched gave her solace and became her happy pill.

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